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tropical entomological house

How To Order

The following information is applicable for live butterfly pupae and invertebrate supply:

We have tried our best to make your tour of our site as convenient as possible. To immediately view our available list of species that we breed, you can just browse our online chart  inside the link named live butterfly and invertebrate supply. While on the left panel highlights the species information which will allow you to further understand the varieties of butterflies and invertebrates that you might be interested in and also the period of their availability throughout the year.
Pricing (F.O.B)
 
Unit Price Overall Monthly Qty
Group A  
 
US$ 1.50 500 pcs or more
 
US$ 1.65 300 pcs or more
 
US$ 1.80 100 pcs or more
 
Group B  
 
US$ 2.10 500 pcs or more
 
US$ 2.20 300 pcs or more
 
US$ 2.30 100 pcs or more
 
 
Group C  
 
US$ 5.00 Never abundant
 
Group D  
 
US$ 6.50 Never abundant
 
F.O.C.  
 
A 10% extra pupae stock always included ( Free of Charge )
for any normal losses due to damages or early emergence
for every shipment.
The easiest way to place an order is by using our Order Form, but please feel free to call, fax or mail in your order if you do not wish to order online. This information can be obtained from Contact Us. Choose the method that you are most comfortable with. Within the Order Form, you just need to fill out the total quantity you wish to purchase and the frequency according to Groups (Group A, B, C & D). We will then select the species according to the “permitted import species list” from your local Wildlife department (supplied by you). All species are grouped according to prices (Group A, B, C & D).
There will be a minimum quantity of 100pcs per order per month for butterfly pupae and no minimum for invertebrates. You can choose to receive them weekly, fortnightly or monthly. Our usual weekly shipment days are on Monday and Friday all year round.
All butterfly pupae order will be treated as an assortment order. Due to the reason that we are dealing with Mother Nature, we can not be certain that production of each species can be of 100%. Therefore, from the list of species you have selected (by group), we will for every shipment arrange the assortment according to groups i.e. an average of 25% from group “B” and the rest from Group “A”. However you can order more from either group but subject to adequate prior notice and stock availability.
A minimum of 4-weeks advance notice is required for any newly committed order of butterfly pupae and invertebrates in order for us to programme our breeding accordingly. However, there could be incidental exception whereby we happen to have excess stock.
We require one week in advance to obtain all the necessary export paperwork such as export permit, health certificate, CITES permit and etc.
When you have finished filling out the Order Form, you can proceed to submit, and we shall look into your order or request and reply you directly..

Shipping

The shipping option we provide is only by air (Either DHL, Air Cargo or EMS). By DHL normally would take approximately 3-5 working days. The freight cost would be around USD40.00 for 100/200 pupae. Every extra 500gram will an additional charge of USD10.00
Any single order will only be complete with the confirmation of mode of transportation by you.
All prices stated in the website do not include any shipping and handling charges. All shipping charges will be borne by you.
The shipping information related to an order (but not the purchase information) will be shared with the shipping company that Tropical Entomological House uses for any given order.
If an order is being shipped directly from one of Tropical Entomological House partners rather than from the Tropical Entomological House warehouse, the shipping information (but not the purchase information) will be shared with that partner.
Tropical Entomological House may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifiable information.
The Christmas season and other holiday seasons within certain countries present a unique and exciting challenge. Although we make every effort to process orders as consistently as we have promised, please understand that during the holidays shipping and processing could possibly be slower. We will inform you prior to any up coming holidays and we might change shipments dispatch date accordingly in order to avoid delayed and lost shipment. You may contact our customer service at tpgoh@tropicalentomologicalhouse.com if you have any questions about delivery times or species availability during certain season.

Payment Option

We only accept Direct Telegraphic Wire Transfer or International Bank Draft as payment methods.
You will be informed in your member’s account the actual amount due and choice of mode of payment.
Every single purchase order requires a 50% deposit
When a T.T. wire transfer has been made, the customer is required to fax or email the evidence to Tropical Entomological House. That can be done through tpgoh@tropicalentomologicalhouse.com or Fax: 604-899 6763.

Damages and Disaster

At Tropical Entomological House, we pride ourselves on offering you the highest quality pupae. On top of that with each pupae shipment, a 10% extra pupae stock is always added to your original order quantity (Free of Charge). This is to cover any normal losses due to occasional damages or early emergence caused by mishandling or shipment delay for every single shipment. If ever there were any unforeseen substantial damages or losses which are not cause by our company nor the client, our company and the buyer will share out the losses equally. If any disaster occurs beyond what is being stated here, it will be treated as per case accordingly. Any further petition can be submitted to the Customer Service at tpgoh@tropicalentomologicalhouse.com

Special Order

Special emergency orders of butterfly pupae or invertebrates are welcome. This can be done through our Customer Service at tpgoh@tropicalentomologicalhouse.com or Tel: 604-899 6762

 

 

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